Report a Vehicle Glass Claim

Farmers Hawaii is here to help connect you with a reputable vehicle glass company in a convenient, timely manner, so you and your family can safely get back on the road.
If you are seeking reimbursement for repairs or replacements already made, please send us the receipt with your name, policy number, phone number and date of loss on all documents using one of the methods noted below. We will process your claim within 7 to 10 business days.
Schedule an Appointment
1-800-413-1711

Report any damage to your rental car company and have them forward repair documents to one of the File a Claim options below.

File a Claim

Include your name, policy number, phone number and date of loss on all documents.

Farmers Insurance Hawaii, Inc. Six Waterfront Plaza, 5th Fl. 500 Ala Moana Bldv. Honolulu, HI 96813.

Here are Some of the Many Benefits*:
  • Convenient mobile response at your home, school, office or wherever you are
  • Quality service, quality materials from a trusted source
  • 24/7 scheduling
  • National lifetime warranty good for as long as you own or lease the vehicle

* Available in most areas and your glass shop preference will always be honored.

If the size of the damage is less than six inches, then it's possible your windshield can be repaired rather than completely replaced. You'll be ready to travel with a clear view of the road in about 30 minutes.

We hope that you never experience vehicle glass damage. But if you do, we are prepared to help you with HelpPoint Glass Services.

To learn more about the vehicle glass repair and/or replacement process, please click on one of the icons below.

Please click on one of the below video links to learn more about glass repair or replacement.

Proper Windshield Repair Process
How to Replace a Windshield